Shipping policy

Shipping Policy — Gul Toys

At Gul Toys, we aim to deliver your favorite toys safely, quickly, and conveniently across Pakistan.

Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation after placing your order.

Delivery Time

  • Delivery usually takes 3–7 business days depending on your location.

  • Remote areas may require additional delivery time.

Shipping Charges

  • Shipping charges will be calculated at checkout based on your order and delivery location.

  • Free shipping offers may be available during promotional periods.

Order Tracking

Once your order is dispatched, you may receive tracking details through SMS, WhatsApp, or email (where applicable).

Delivery Issues

  • Please ensure that your provided address and contact details are correct.

  • If a package is delayed or you face any delivery issue, contact us and we will assist you.

Damaged or Missing Items

  • If your order arrives damaged or an item is missing, please contact us within 24 hours of delivery with pictures/videos of the package and product.

  • We will review the issue and provide a suitable solution.

Incorrect Address

Gul Toys is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information. Additional delivery charges may apply for re-shipping.

Contact Us

For any shipping-related queries, please contact us:

📧 Email: info.gultoys@gmail.com

Thank you for choosing Gul Toys 💛