Shipping policy
Shipping Policy — Gul Toys
At Gul Toys, we aim to deliver your favorite toys safely, quickly, and conveniently across Pakistan.
Order Processing Time
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Orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive an order confirmation after placing your order.
Delivery Time
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Delivery usually takes 3–7 business days depending on your location.
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Remote areas may require additional delivery time.
Shipping Charges
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Shipping charges will be calculated at checkout based on your order and delivery location.
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Free shipping offers may be available during promotional periods.
Order Tracking
Once your order is dispatched, you may receive tracking details through SMS, WhatsApp, or email (where applicable).
Delivery Issues
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Please ensure that your provided address and contact details are correct.
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If a package is delayed or you face any delivery issue, contact us and we will assist you.
Damaged or Missing Items
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If your order arrives damaged or an item is missing, please contact us within 24 hours of delivery with pictures/videos of the package and product.
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We will review the issue and provide a suitable solution.
Incorrect Address
Gul Toys is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information. Additional delivery charges may apply for re-shipping.
Contact Us
For any shipping-related queries, please contact us:
📧 Email: info.gultoys@gmail.com
Thank you for choosing Gul Toys 💛